Support Plans

Take all of the stress and worry out of running your WordPress website with our monthly payment plans. We host your site on our fast servers, keep it up to date and secure, back everything up regularly and keep everything optimised and fast.

If you already have a website we will migrate it to our servers for free. If you don’t already have a website we can build you one for a low one off fee.

  • FREE Fast Website Hosting
  • FREE SSL Certificate*
  • 1 E-Mail Inbox (250mb)*
  • Monthly Offsite Backup*
  • Monthly WordPress Updates
  • Monthly Database Optimisation
  • Monthly Virus Scanning
  • Monthly Spam Comment Removal
  • 30mins of Website Edits
  • £50/hr for additional support
  • SEO Rank Tracking
  • WooCommerce
  • Real Estate
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  • FREE Fast Website Hosting
  • FREE SSL Certificate*
  • 3 E-Mail Inboxes (250mb each)*
  • Weekly Offsite Backup*
  • Monthly WordPress Updates
  • Monthly Database Optimisation
  • Monthly Virus Scanning
  • Monthly Spam Comment Removal
  • 60mins of Website Edits
  • £40/hr for additional support
  • SEO Rank Tracking(5 keywords)
  • WooCommerce
  • Real Estate
Order
  • FREE Fast Website Hosting
  • FREE SSL Certificate*
  • 5 E-Mail Inboxes (500mb each)*
  • Daily Offsite Backup*
  • Weekly WordPress Updates
  • Weekly Database Optimisation
  • Weekly Virus Scanning
  • Weekly Spam Comment Removal
  • 90mins of Website Edits
  • £30/hr for additional support
  • SEO Rank Tracking(20 keywords)
  • WooCommerce
  • Real Estate
Order

 

Website Hosting (Worth £5+ p/m)

So that people can find and browse your website, it needs to be stored (hosted) somewhere on an internet server (a fast computer built for this purpose and stored in a data centre with a cast connection). We include website hosting in all of our support plans and recommend that you make use of it.

SSL Certificate (Worth £25+ p/a)

An SSL certificate encrypts data between your visitors and your websites to stop hackers and increase security for your visitors, this is particularly important if your website handles payments. Google now places a lot of weight on a site being secure and if your site doesn’t have SSL it is penalised, most modern browsers are starting to do this too. If you host your website with us, we will include an SSL certificate for free.

E-Mail Inboxes (Worth £1+ p/m each)

If you’d like a professional ‘business’ email address (like info@yourbiz.co.uk) then you need an inbox to receive and store your emails. If you host your website with us, we include up to 5 E-Mail inboxes for free.

Backup (Worth £5+ p/m)

Whilst we do everything we can to secure your website, every website is vulnerable to some hacker attacks, virus infections, or hardware failures. While this is an incredibly rare occurrence, having a recent backup to restore your website from is vital. We backup off site on a completely different server in a different data centre, this means that your website can be quickly restored to its last good state. If you host your website with us, this is included free of charge.

Updates

WordPress receives regular security updates, as do plugins and themes. As security issues are identified they are patched. If your website doesn’t have the latest versions of themes, plugins and WordPress then it is at risk of being hacked. We keep your website up to date and secure.

Database Optimisation

WordPress is a database driven system, it constantly reads from and writes to this database. A database is a big collection of text stored in various tables, and can sometimes get a big bloated. Optimising a database regularly is a great way to prevent issues and keep things running smoothly and quickly.

Virus Scanning

Hackers are always trying to gain access to websites, when they do they like to install viruses to infect your site and use it to serve things that you really wouldn’t want your website to be associated with. On top of keeping everything up to date, we also scan regularly for viruses to make sure your website is clean and secure.

Spam Comment Removal

Spammers like leaving comments on websites with links to their websites to try and get some web traffic. Their websites are usually the type of site that you don’t want to be affiliated with and wouldn’t like your website linking to. Often the spam issue can become so bad that there are hundreds and hundreds of spam comments on your website. We help prevent this by regularly removing spam comments from your website to keep it clear of spam.

Website Edit Minutes

Website edits are little website edits provided by you, such as:

Creating a new page
Changing, adding or removing text
Changing, adding or removing images
Adjustments to a contact form

Any bigger edits like changes to a theme or a bigger change to your website will be charged at our hourly rate. If you have any questions about what is included or would like to discuss your needs then we are happy to have a chat about your requirements.

Additional Support

If you require and changes to your theme or website, we do our very best to accommodate your needs. With our priority support we offer excellent response times, and we provide this support in simple layman’s terms without using unnecessary jargon. The aim is to help you to your satisfaction.

SEO Rank Tracking

Some of the above plans include SEO Rank Tracking. This means that we can track your main keywords for you so that you know what is working and can focus on the things that aren’t working as well as they could be. We also keep you updated on various other SEO ranking factors such as your Google PageSpeed score, uptime, broken links, etc.

We also offer a separate SEO service, if you’d like a full SEO service for your site, feel free to have a chat with us about your needs and we will let you know what we can do.

WooCommerce

Do you want to sell products or services on your website? Then you’ll need an eCommerce solution, and WooCommerce is the best! We include this in our Enterprise plan and give you monthly reports so you can keep on top of how things are going.

Real Estate

We can also create and/or host your real estate website on the Enterprise plan. If you’d like any additional information on this then please get in touch and we can make sure we offer exactly what you need.